Calling issues with smartphones are typically linked to network failures such as momentary outages or unforeseen technical issues on a network basis.
Other incidents are related to account problems caused by unpaid bills or account security issues. Incorrect settings, faulty upgrades, and rogue programs are examples of software-related issues. The worst-case scenario is hardware failure.
This post highlights potential solutions to the problem of the outgoing call on the iPhone XR that is caused by software. Continue reading to find out what to do if your new iPhone suddenly stops making phone calls.
How to Fix an iPhone XR That Can’t Make Phone Calls
Before troubleshooting software faults on your iPhone XR that caused outgoing call failure, check to see if your account status is good and if all of your outbound services are active. If your account and service status are both fine, you can begin using the following options to identify and resolve the underlying cause.
Don’t forget to do a test call after each method to see if the problem has been resolved. If necessary, go on to the next applicable solution.
Close the Phone app and then restart your iPhone XR.
Minor issues in the Phone app are most likely to blame for the first and random cases. To resolve the issue, one of the first advised options is to close the phone app and do a soft reset or iPhone restart. To force close the Phone app on your iPhone XR, follow these steps:
- Swipe your finger up and then pause from the Home screen.
- Swipe right or left to browse app previews and locate Phone.
- Then, on the Phone app preview, slide up to force close it.
Also, quit any other background apps to avoid them from interfering with the Phone app if they crash or get corrupted.
After closing the Phone app and any other background apps, restart/soft reset your iPhone XR to clear any cached files or broken data segments from the phone memory. This is how it’s done:
- For a few seconds, press and hold the Side/Power and Volume buttons simultaneously.
- When the Slide to Power Off command displays, release the buttons.
- Drag the slider to the right to turn off the electricity.
- After 30 seconds, press and hold the Power/Side button for another 30 seconds, or until the phone reboots.
Allow your device to finish booting up before launching the Phone/dialer app and making a test call to see if it’s currently operating.
Toggle Airplane Mode on and off as a second alternative.
This age-old method can also assist in the removal of minor problems affecting the phone’s wireless radios, including the Cellular function.
It operates by resetting and renewing the phone’s wireless network operations. If you want to try your hand at this adjustment, follow these steps:
- Navigate to the Airplane Mode menu on your iPhone.
- Then, to activate the feature, toggle the Airplane mode switch. This turns off the phone’s wireless radios.
- Soft reset or turn off and on your iPhone XR while it is in Airplane mode.
- Return to the Settings-> Airplane Mode menu.
- To activate wireless radios on the phone again, toggle the Airplane mode switch to the OFF position.
Retry makes a test call to your other phone to determine whether the problem has been resolved. If not, keep troubleshooting and try doing software resets.
Reset your iPhone XR’s network settings.
Network-related issues that cannot be resolved by restarting the system are frequently resolved by conducting a network configuration reset.
This will clear all current network settings and options on the phone before restoring the default network setup. This is how it’s done:
- Tap Settings from the Home screen.
- Select General.
- Scroll down and select Reset.
- Select the Reset network settings option.
- Enter your device’s passcode if required.
- Then, confirm network settings reset by tapping the choice.
Your iPhone should restart after the reset. Wait until the phone has finished booting up before re-establishing network connectivity.
Once the signal has stabilized, make another test call to determine if outgoing calls are now operating.
Update your iPhone XR’s iOS and carrier settings.
Outgoing call difficulties caused by bugs can also be resolved by applying a new update to iOS and/or carrier settings.
New updates not only include new features and increased operations, but they also include bug fixes to eliminate any issues with the phone app and other essential services.
If your iPhone can connect to the Internet through Wi-Fi, you can search for and install OTA (over-the-air) software upgrades.
- Go to Settings-> General-> Software Update to check for new iOS updates.
If a new iOS version is ready, you will receive an update notification that includes the upgrade specifics as well as other pertinent information.
Back up all of your crucial files, then follow the onscreen instructions to begin iOS download and installation.
Aside from software updates, installing the most recent carrier settings update on the phone can assist in resolving network-related issues such as outgoing call failures.
Carrier settings updates typically include enhancements to network services as well as remedies for existing issues affecting the phone’s network functions.
- Go to Settings-> General-> About to see if your carrier settings have been updated. Then scroll down to and tap Carrier.
To download and install new carrier settings on your iPhone XR, follow the onscreen instructions. Reboot your iPhone after updating iOS and carrier settings to apply the latest updates and refresh the system.
Reinstall your SIM card.
SIM card difficulties such as a corrupted SIM card or a dislodged or loose SIM card in the SIM tray can also create the same issue.
The simplest approach is to reinstall the SIM card on your phone. This entails removing and replacing the SIM card in the phone. This is how it’s done:
- Turn your iPhone off altogether.
- Insert the SIM eject tool into the little hole on the SIM card tray on the side of your iPhone while it is turned off.
- Push the SIM eject tool gently until the SIM tray protrudes.
- Remove the SIM card by pulling the tray out.
- Examine the SIM card for visible damage such as scratches or liquid traces.
- If the SIM card appears to be in good condition, replace it in the card tray in the same position from where it was removed.
- Insert the card into the slot, then replace the SIM tray in the phone.
- Turn the phone back on after locking the tray.
Wait till the network signal is established before making a test phone call to your other device to see if it is already operational.
I hope this how-to post was useful to you in some way. Please help us spread the information by forwarding this message to your friends and family members who may be experiencing similar issues. Thank you for your time!